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Customer Feedback

"Esse Sweep and Service"

Iain has serviced my Esse iron-heart cooker and swept both chimneys for several years now.

There is never any mess after his visits. He is reliable and reasonably priced and is a genuinely nice guy. Never refuses a coffee.

KAREN POTTS via website, October 2022

"Perfect communication"

Great service and workmanship from Chimey Sweeps North East!  The glass on our wood burner craked leaving our fire unusable. After contacting Ian he arranged sourcing and repair of our door. Perfect comunication to arrange it all. Highly recommend! The room is one again nice and cosy and the dogs have their favourite spot just in time for the cold weather!

PAUL TOWNSEND via Facebook, October 2021

"Advice and help was second to none"

Ian is such a lovely guy. We had Ian come out initially to clean our chimney on buying our property back at Christmas. Nothing was too much trouble for him, the advice and help he gave was second to none. Ian has been back out today for a service and as always he has done an amazing job, we are forever grateful. Can’t recommend enough.

ALISON GRIFFIN via Facebook, August 2021

"Very professional and knowledgeable"

Ian came to sweep our chimney prior to us getting a stove fitted. There were a few extra bits of work required which he tackled no problem. Lovely bloke, very professional and knowledgeable. Couldn’t recommend enough.

KRIS BRUNSDEN, via Facebook, July 2021

"Really appreciate his honest advice"

Spoke to Ian on the phone, turns out I didn’t need my chimney swept. But he gave me really good advice on blocking up my chimney and getting it capped correctly.  Really apprecaited his honest advice.

RICHARD COLLINGWOOD via Facebook, August 2021

"Polite and courteous"

Ian came and cleaned chimney today. He was very polite courteous, sheeted up before he started work and explained how job was carried out and we had bit banter. Very clean and tidy job I would recommend Ian to anyone.



"Provides an excellent service"

Contacted Ian to have the stove serviced as we were moving house. Prompt response and he was able to fit us into his busy schedule the next day.

Arrived on time and work completed without any problems. Ian provides an excellent service and would not hesitate to recommend him to you.


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